Privacy requests
Ask about, correct or request deletion of your website information.
This page covers website inquiries, support correspondence and website accounts handled by Shenzhen Ruicheng Technology Co., Ltd. For a mobile app, include the app name so our team can identify the correct service and policy.
Send your request
- Email support@sbiton.com with the subject Privacy request.
- Where possible, send from the address used for your inquiry or account.
- Tell us whether you want access, correction or deletion. Include the approximate inquiry date, product name or website account identifier that will help us locate the record.
What happens next
Our team reviews the request, verifies your connection to the information where necessary, and replies to the email address you provide. A request is not completed merely by opening this page or clicking the email link; please send the email and wait for our response. If information must be retained for a legal, security or dispute-related reason, we will explain that exception.
Please do not include passwords, payment information or verification codes. We will not ask you to disclose your password to process a privacy request.